FAQs

Capital City HVAC

Have an HVAC-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How often should I have my furnace maintained?

    We recommend that in order to keep your furnace running efficiently and avoid costly breakdowns that you schedule furnace maintenance at least once a year. The best time for this is just before the heating season begins in the fall. Performing regular maintenance can help to ensure optimal performance, improve energy efficiency, and extend the lifespan of your furnace.

  • How often should I have my air conditioner maintained?

    It's always best to schedule annual maintenance in the spring before the hot weather begins. This will help improve energy efficiency, extend your system's lifespan, and ensure relaible cooling during the season.

  • How often do I need to change my furnace filters?

    To achieve optimal furnace performance and indoor air quality, we recommend changing your your furnace filters every one to three months, depending on the type of filter, number of people and pets in your home, and the level of air pollution. More frequent replacement and using a high-performance filter might be recommended if you have pets or allergies. you may need to replace it more frequently. Changing your furnace filter ensures proper airflow, prevents dust buildup, and helps your system run efficiently. 

  • Is routine maintenance beneficial to the life of my HVAC system?

    Routine maintenance is crucial for extending the life of your HVAC system. Performing regular inspections, cleanings, and tune-ups can help detect potential issues before they become major problems. Regular maintenance can reduce wear and tear, improve energy efficiency, and avoid costly repairs or premature system replacement. Experience shows that systems that receive regular maintenance can last several years longer than those that don’t.

  • Is your HVAC equipment ENERGY STAR-certified?

    Yes, we proudly offer ENERGY STAR-certified HVAC equipment that can help you save on energy costs while reducing your carbon footprint as well. Our ENERGY STAR-certified systems meet strict efficiency guidelines set by the U.S. Environmental Protection Agency, ensuring that you get the best performance and energy savings for your home or business. Upgrading to one of these superior-quality appliances can greatly reduce your energy consumption and lower your monthly utility bills.

  • What should I do when my AC line freezes?

    If your AC line appears to be frozen, you need to turn off the system immediately to prevent further damage. Issues that can cause a frozen line can include low refrigerant, poor airflow, or a dirty air filter. Continued running of the system could lead to more extensive repairs. After you shut off your AC, contact us immediately to schedule a professional inspection and repair.

  • What size HVAC system does my home need

    The proper size HVAC system that your home needs will depend on factors, such as your home’s square footage, amount of insulation, window placement, and local climate. Having a professional load calculation performed is the ideal way to determine the correct system size as well as ensure optimal efficiency, comfort, and energy savings. Having an improperly sized system installed in your home can lead to higher energy costs and uneven temperatures.

  • Why should I consider installing a humidifier?

    Installing a humidifier in your home can significantly improve indoor comfort by maintaining optimal humidity levels, especially during the colder months. Establishing proper humidity levels helps prevent dry skin, irritated sinuses, and static electricity. These measures can also help protect your furniture, flooring, and wooden fixtures from damage caused by excessive dryness. Installing a high-quality humidifier can also enhance the efficiency of your heating system, making your home feel warmer at lower temperatures.

  • How do I know when I have to replace or repair my HVAC system?

    We recommend replacing your HVAC every 12 years or when repairs are becoming costly. Other signs it might be time for a system replacement are frequent breakdowns or rising energy bills.

  • Should I install a programmable Wi-Fi thermostat?

    Yes. If you are away from home frequently or want maximum control over your home’s temperature, a programmable Wi-Fi thermostat can be ideal for you. Easy remote access and scheduling can let you adjust the temperature for comfort and energy savings whether you're at home or on the go. Our team has extensive experience with all makes and models, and we offer 24/7 service to ensure that your thermostat is installed and set up correctly. 

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